Help center
Questions Morris would rather not answer.
Everything about the duck, your order and getting a human on the line.
The duck
How does Morris come apart?
His head, wings and feet hold on with magnets. Pull them off, click them back on. It doesn't wear out.
How big is he?
Morris is 30 cm tall and weighs approximately 250 g. Desk-sized, with a full-sized personality.
What is he made of?
Soft polyester-fiber plush, with magnets connecting his head, wings and feet. His plush cleaver is included.
Can I wash him?
Morris appreciates gentle care, even if he says he's fine either way. Spot clean him with a damp cloth and a little mild soap, then let him air dry.
Please don't put him in the washing machine or the dryer. The magnets inside prefer to stay dry, and so does he.
Orders & shipping
When will my order ship?
Orders leave within 1–3 business days.
How long does delivery take?
6–10 business days to the UK, EU and worldwide. You get a tracking link by email.
Can I track my order?
Yes. Use the Track order page or the link in your shipping email.
Can I send Morris straight to someone?
Yes. Add the recipient's address at checkout. We never put the price in the box.
Returns & help
What if I change my mind?
30-day returns. See our Refund Policy.
He arrived damaged. What now?
Send us a photo and we'll replace him. No arguing.
How do I reach a human?
Write to contact@morrisisfine.com. We answer within 24 hours.
Still stuck?
Write to contact@morrisisfine.com and tell us what happened. Morris will pretend he handled it.